July 2007

Employee Engagement


"This is a period of time when (CEOs) understand that people can make a difference. If you look at it in a different way, the last decade has been the decade of technology-fuelled productivity. Now is the turn of the knowledge economy. There are two things happening. One, we have to continue to improve productivity because that's how we continue to have the economy grow. But people aren't machines, so the soft side of people and the soft side of engagement and the soft side of working with creating productivity through positive re-enforcement such as training, development and career pathing are the new ways in which the CEOs and their hr directors and CFOs will seek to boost productivity."

Michele Burns, Mercer chairman & CEO, Business Today, June 3, 2007

"The results (of the study of more than 100 information technology professionals) helped to validate my beliefs and hypothesis that managers who maintain a positive perspective, who ensure that timely and meaningful recognition of people occurs, and who have a keen awareness of employees' strengths [help create] a more engaged workforce," says Greg Tranter, Hanover's senior vice president and CIO. "What surprised me about the outcomes was that the correlations were much stronger than I had anticipated."

Gallup Management Journal, May 10, 2007

A recent Gallup study of the U.S. workforce reveals this simple yet powerful formula: strengths development + engagement = innovation.

This research indicates that strengths development can be a powerful factor in creating and sustaining a workplace culture that allows innovation to prosper and flourish -- and employee engagement can intensify this effect.

The findings strongly suggest that when companies emphasize strengths development, the chances are greater that a culture of innovation and creativity will exist.

Sixty-six percent of engaged employees -- those with a profound connection to their company -- who said that their organization is committed to building strengths also indicated that their current job brings out their most creative ideas.

Gallup Management Journal, April 12, 2007















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